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Job Title:   TSR
Category:   Telemarketing
Job For:   Student/Alumni
Total Positions:   30
Job Location:   Lahore
Gender:   Both
Minimum Education:   Intermediate
Career Level:   Entry Level
Minimum Experience:   1 Year3 Years
Required Travel:   Not Required
Salary Range:   PKR 20,000 to 30,000 per month
Apply By:   Oct 13, 2011
Job Description:
* Responsible for Sales Calls which will contribute to company's customer growth in units sold and revenue attained.
* Representative is responsible for increasing the sell-in percentages of all CORE products.
* Taking inbound calls Using communication / diffusing skills to satisfy a customer Principal Accountabilities:
* Answers questions and provides assistance to potential and current customers.
* Executes Sales Calls which will result in maximizing sell-in percentages.
* Educates and becomes an expert on company products. Supports customers in purchase of product and placing orders over the phone.
* Answers inquiries regarding sales, shipments and transactions.
* Enter orders and accurately updating information in computer systems.
* Up-selling and cross-selling while discussing the offered product with all customers.
* Meeting or exceeding monthly / quarterly / annual sales goals & team goals.
* Demonstrating excellent oral and written communication skills.
* Using knowledge base / training material to resolve customers concerns
* Reporting issues to the review departments providing quality customer services to all the clients.
* Making sure that all the KPIs are met participating towards team goals devised by the management

Required Skills:
- Fluency in written & spoken English language

- Good typing skills

- Capability to understand and follow the procedures and advise
customers accordingly

- Patience and anger management skills

- Knowledge of the Program, Salesmanship, Use of Rebuttals,
Script Flow.

- Ability to use OS, CRM and Telephony hardware.

- Sales experience preferred, with demonstrated success in an inside sales role.

- British accent mandatory.

Company Information
Company Name:  Ovex Technologies Pvt Ltd
Company Description:
Ovex is a full service BPO Company engaged in providing value-added IT Enabled Services to renowned clients in the areas of Customer Interaction, Transaction Processing, Data Analysis, Software Development and Research Services. Ovex is a 700 employee company with 6 facilities in Pakistan, and is a multi-national company with $350 million in annual revenue.

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