| Job Title: |
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TSR |
| Category: |
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Telemarketing |
| Job For: |
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Student/Alumni |
| Total Positions: |
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30 |
| Job Location: |
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Lahore |
| Gender: |
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Both |
| Minimum Education: |
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Intermediate |
| Career Level: |
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Entry Level |
| Minimum Experience: |
|
1 Year3 Years |
| Required Travel: |
|
Not Required |
| Salary Range: |
|
PKR 20,000 to 30,000 per month |
| Apply By: |
|
Oct 13, 2011 |
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| Job Description: |
Purpose:
* Responsible for Sales Calls which will contribute to company's customer growth in units sold and revenue attained.
* Representative is responsible for increasing the sell-in percentages of all CORE products.
* Taking inbound calls Using communication / diffusing skills to satisfy a customer Principal Accountabilities:
* Answers questions and provides assistance to potential and current customers.
* Executes Sales Calls which will result in maximizing sell-in percentages.
* Educates and becomes an expert on company products. Supports customers in purchase of product and placing orders over the phone.
* Answers inquiries regarding sales, shipments and transactions.
* Enter orders and accurately updating information in computer systems.
* Up-selling and cross-selling while discussing the offered product with all customers.
* Meeting or exceeding monthly / quarterly / annual sales goals & team goals.
* Demonstrating excellent oral and written communication skills.
* Using knowledge base / training material to resolve customers concerns
* Reporting issues to the review departments providing quality customer services to all the clients.
* Making sure that all the KPIs are met participating towards team goals devised by the management |
| Required Skills: |
- Fluency in written & spoken English language
- Good typing skills
- Capability to understand and follow the procedures and advise
customers accordingly
- Patience and anger management skills
- Knowledge of the Program, Salesmanship, Use of Rebuttals,
Script Flow.
- Ability to use OS, CRM and Telephony hardware.
- Sales experience preferred, with demonstrated success in an inside sales role.
- British accent mandatory. |
| Company Information |
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Company Name: Ovex Technologies Pvt Ltd
Company Description:
Ovex is a full service BPO Company engaged in providing value-added IT Enabled Services to renowned clients in the areas of Customer Interaction, Transaction Processing, Data Analysis, Software Development and Research Services. Ovex is a 700 employee company with 6 facilities in Pakistan, and is a multi-national company with $350 million in annual revenue.
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