Telesales Representatives  
Ovex Technologies Pvt Ltd   More jobs from this company

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Job Title:   Telesales Representatives
Category:   Telemarketing
Job For:   Student/Alumni
Total Positions:   30
Job Location:   Lahore
Gender:   Both
Minimum Education:   Intermediate
Career Level:   Entry Level
Minimum Experience:   1 Year3 Years
Required Travel:   Not Required
Salary Range:   PKR 20,000 to 30,000 per month
Apply By:   Oct 13, 2011
     
     
 
Job Description:
Purpose:
* Responsible for Sales Calls which will contribute to company's customer growth in units sold and revenue attained.
* Representative is responsible for increasing the sell-in percentages of all CORE products.
* Taking inbound calls Using communication / diffusing skills to satisfy a customer Principal Accountabilities:
* Answers questions and provides assistance to potential and current customers.
* Executes Sales Calls which will result in maximizing sell-in percentages.
* Educates and becomes an expert on company products. Supports customers in purchase of product and placing orders over the phone.
* Answers inquiries regarding sales, shipments and transactions.
* Enter orders and accurately updating information in computer systems.
* Up-selling and cross-selling while discussing the offered product with all customers.
* Meeting or exceeding monthly / quarterly / annual sales goals & team goals.
* Demonstrating excellent oral and written communication skills.
* Using knowledge base / training material to resolve customers concerns
* Reporting issues to the review departments providing quality customer services to all the clients.
* Making sure that all the KPIs are met participating towards team goals devised by the management

Required Skills:
- Fluency in written & spoken English language

- Good typing skills

- Capability to understand and follow the procedures and advise
customers accordingly

- Patience and anger management skills

- Knowledge of the Program, Salesmanship, Use of Rebuttals,
Script Flow.

- Ability to use OS, CRM and Telephony hardware.

- Sales experience preferred, with demonstrated success in an inside sales role.

- British accent mandatory.

Company Information
 
Company Name:  Ovex Technologies Pvt Ltd
Company Description:
Ovex Technologies is Pakistan's largest offshore BPO solutions provider and a leading exporter of IT solutions. With an exponential growth rate and a current resource pool of over 670 highly qualified and trained personnel, we offer global operational capabilities with 24/7 support for all our clients and operational teams and three fully integrated state-of-the-art redundant facilities with certified consultants aiding customers in driving sustainable cost effective business growth.

Ovex Technologies is an ISO 9001:2008 certified company that understands the diverse technological needs and demands of an evolving global enterprise. With in-depth expertise over numerous industry verticals, we provide unified customer care and exceptional services through our collaborative customer management model. Our services portfolio includes comprehensive Outsourcing Solutions, driven by our belief in constant innovation and sustained growth.

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